Frustrated 01 April 2013 Reviewer: Joe- from Naples FL
244 of 445 people found this review helpful
I just started an account with CinemaNOw when I purchased a new tv with Internet connection. It took me three tries to set up the account. After setting up the account we could not got anything but the menu of movies, TV programs,etc. When you activate the WATCH feature, an message appears stating "No content available". After spending about i hour on the phone with a tech who spoke very poor English, and I do not think understood the problem, I stopped the conversation. I tried again to get a program and was able to purchase. Since then I have had to call them on three separate occasions with the same problem and was told I was elevated to a higher tech and I would receive an email. All the email did was repeat what I had previously told a tech. The main problem is that there is no person that speaks understandable English and who understands the problem. All you received in emails is a standard reply whether it answers the problem or not.
If you want frustration, then sign up for an account.
In summary, I would not recommend CinemaNow to a friend.
