Poor integrity and customer service 10 August 2014 Reviewer: Catherine Hammond from VA
158 of 335 people found this review helpful
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When it worked the movie was wonderful. I bought it before the changes and paid full price ($17.98). I have tried several times to use it in the last year or two and it won't work - says that I don't have permissions to use the content (No more licenses available for this title. ErrorID: 3305, 524). I don't need a new license. I have the movie on my laptop which I have had to reboot several times. Trying to download the player again didn't help and several communications to customer service have fallen on deaf ears. My receipt says that I have unlimited access to this video which was bought not rented. This company does not stand by its commitments.
In summary, I would not recommend CinemaNow to a friend.
