CinemaNow Reviews

(based on 19 reviews)

155 of 293 people found this review helpful

Purchased Season 2 of Fargo and Episodes 1 and 2 streamed perfectly. Tried to watch Episodes 3 and 4 with no success as streaming is constantly interrupted with buffering...extremely frustrating! Occasionally kicks me out of episode with a message that my Internet connection is to slow. Fire up a program on either Netflix or Shomi and have no issues. Will not rent again from Cinemanow!

In summary, I would not recommend CinemaNow to a friend.

167 of 312 people found this review helpful

Had a error code 1004. Tried to get a hold of customer service and was told there were no agents available. Still don't have any answers. I'm switching to another app for renting movies.

In summary, I would not recommend CinemaNow to a friend.

183 of 298 people found this review helpful

Something very odd about these folks, who are new to Roku. The wishlist I created doesn't sync among ALL devices. Oddly, only the MOVIES show up in my wishlist on my mobile device and Roku device, and numerous TV programs I added to my wishlist via a computer do NOT show up on the wishlist unless I log in from a computer.

On the positive side, some of their TV series prices are the lowest I've seen (by only a few dollars, but it all adds up).

Not sure there's any point in dealing with these folks since I have nearly no hassles with Vudu, Amazon or Netflix. I liked the idea of lower prices on some TV shows, but it isn't worth it if there are bugs.

In summary, I would not recommend CinemaNow to a friend.

190 of 379 people found this review helpful

I continue to get connectivity problems. I only get this with CinemaNow. all my other streaming services work fine. I would not recommend this service. not worth the trouble or the money.

In summary, I would not recommend CinemaNow to a friend.

159 of 337 people found this review helpful

When it worked the movie was wonderful. I bought it before the changes and paid full price ($17.98). I have tried several times to use it in the last year or two and it won't work - says that I don't have permissions to use the content (No more licenses available for this title. ErrorID: 3305, 524). I don't need a new license. I have the movie on my laptop which I have had to reboot several times. Trying to download the player again didn't help and several communications to customer service have fallen on deaf ears. My receipt says that I have unlimited access to this video which was bought not rented. This company does not stand by its commitments.

In summary, I would not recommend CinemaNow to a friend.

225 of 415 people found this review helpful

Honestly I worked at best buy and got a ton of money for free with cinema now and we barely use it cause of how inconsistent it is. It will randomly get errors, stop streaming, say it's my Internet connection. I've seen and heard it all. It's never gotten better and I've been trying to use this for 5 years. Don't even waste your time or money. Even if you get a free card or money towards them it's not worth it!!!

In summary, I would not recommend CinemaNow to a friend.

139 of 323 people found this review helpful

I bought the last season of Breaking Bad from the interface on my TV. I watched the first episode without a problem. When I tried to watch the second, I kept getting an Error Code 1004 and directed me to support. Support told me that I had an HD TV and I should have bought the HD versions of the episode. When I purchased via my TV, it was not apparent that it was offered in two different formats. So on my laptop, I logged in and purchased the entire season in HD. From my TV I was able to see in My Videos that I had SD and HD versions. So I started the HD one and it seemed to work. After I hung up with support, it then started to freeze and unfreeze every few seconds. Then it would freeze and restart which was even more frustrating. Well I watched episodes 2 - 4 experiencing this. I thought that it may be my internet connection but I was able to stream Netflix just fine so it can't be that. Days later I watched episodes 5-6 without a... (Read the full review)

In summary, I would not recommend CinemaNow to a friend.

205 of 430 people found this review helpful

This is sad enough to make you cry. I've spent a lot of pleasurable hours in Best Buy stores, and prior to the emergence of Amazon, et. al., Best Buy was a great place to buy media, especially on release dates. However, it is painfully evident that they attempted to enter this arena without much more than the media. Their infrastructure is functional only to the point of frustration. The procedures and rules around playback, devices, and all of the components are much more rigid and confusing than any similar service. The error messages are generic enough to increase frustration levels. One standard message received by customers after paying for disc to digital service, that will update SD DVD content to HD digital, is "While you are licensed for the HD version...it is not currently available. Would you like to view or download the SD version instead?" When you call, the support staff will freely admit it is a known problem, that they are trying to fix, but it doesn't keep them from advertising and offering the service on the home page.

I have three times attempted to view early release purchases or... (Read the full review)

In summary, I would not recommend CinemaNow to a friend.

163 of 328 people found this review helpful

I usually do not write reviews but feel compelled too because you (as a potential consumer) need to know that I have had a very bad experience with them.

My story, in short...

Purchased 3 episodes out of a 22 episodes tv series over a 3 night period. Went back on the 4 the night and no tv episodes, including the 4-22 of the one I wanted to view, were showing on my internet connected panasonic device.

I called technical support - the 1-877 number - the tek guy did what he could and then said he had to escalate the case to 2nd level tek support & I would be notified by email of the solution within 24 hours.

24 hours later - no email....and the situation was still the same - not fixed. I called into customer service again - same situation - they said had to escalate to 2nd level tek support and said I would see an email within 24 hours. 3rd day same situation. 4th day same situation. i.e. no episode 4-22 and no tv series at all. In fact my wish list was showing 5 of the 15 movies i placed on them and the movie rental section... (Read the full review)

In summary, I would not recommend CinemaNow to a friend.

212 of 431 people found this review helpful

I used it to watch a movie streaming to my Sony Blu Ray player. Movie kept buffering throughout. Don't have this problem with Netflix. Very frustrating. Movie was "Giant" which is over 3 hours long. Very annoying. I will not use this service again.

In summary, I would not recommend CinemaNow to a friend.