CinemaNow Reviews

(based on 19 reviews)

248 of 456 people found this review helpful

Not combatible with Macs. They tell you this after you have to set up 2 accounts and download a program. Horrible customer service.

In summary, I would not recommend CinemaNow to a friend.

214 of 422 people found this review helpful

The worst experience ever. We tried to download a movie and it was nowhere to be found. We tried to find a way to contact them and no numbers to be found that worked. We tried the online chat, but I think we got Peggy from Capital One. No help there. Basically this guy name Delon said "Sorry can't help" and then immediately disconnected. We tried again about an hour later and got the same guy, Delon, and asked a different question and he gave us the same answer as the first time. Obviously it is not a real person. We finally found a number to call and the person briefly help. We told him to hold on, so we could make sure it worked and then he hung up on us anyways. The most incompetent service I have ever experienced. Don't try this unless you have 3 hours out of you day to waste. One would be better off by just punching themselves in the face. Oh, PS, We called Bestbuy to get help, because we purchased this movie download through the deal of the day. Once you purchase this, you have to download it through their sister company,... (Read the full review)

In summary, I would not recommend CinemaNow to a friend.

228 of 426 people found this review helpful

I had a membership over a year ago. I was kinda confused to the streaming/loading since there was no communication as to when it started after I paid to click to rent/watch it. I had to go through the whole frustrating process again. I finally went to my library to see if it was there, for a while it wasn't, then it showed up and later, for some reason, I finally got a message it was loading. Took that long to realize it was loading. My credit card info. was stolen not too long after that membership so I had to narrow it down and this site has no safety signs of our credit card info. so I felt my credit card info. could have been stolen from this site so I deleted all that info. and got new credit card number. Will not set up payment again until they prove they are safe and offer paypal.

In summary, I would recommend CinemaNow to a friend.